Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
beachfront location
delightful dining
limited facilities
room price
8.6/10
Great
Rooms
8.8
Location
10.0
Service
9.0
Dining
7.8
Guest reviews
8.6/10
based on 10 reviews
4.5/5
based on 1206 reviews
7.4
7.4/10 based on 78 reviews
#28 of 227 hotels in Tulum based on Tripadvisor
Jean
United Kingdom,
May
2024
8.6/10
The hotel offers stunning views, with awesome service in the restaurant and at the beach. The location is right on the beach in Tulum, providing a unique experience. However, the dining options could be improved, and the price for some services may not match the value received.
Rooms
9.0
The rooms are spacious and modern, offering breathtaking views.
Service
9.0
The staff greeted me warmly, provided valuable local recommendations, and assisted with my luggage promptly.
Location
10.0
The hotel is perfectly situated right on the beach in Tulum, a dream location for beach lovers.
Dining
7.0
The dining experience was satisfactory, but more diverse options would enhance the overall guest experience.
Facilities
8.0
The hotel offers a range of facilities that contribute to a comfortable stay, though some areas might need minor upgrades.
Bruce
United States,
February
2024
9.0/10
The hotel provides stunning views and a/c in the rooms with a nice garden view. The service is exceptional with a warm welcome and helpful porter assistance. The location right on the beach in Tulum is fantastic for ocean lovers, but the dining could offer more local products. The facilities are well-equipped, making for a comfortable stay.
Rooms
9.0
The rooms offer stunning views and are equipped with a/c, providing a lovely garden view.
Service
9.0
I was greeted warmly and given a map of recommended places to visit, and the porter graciously helped with my luggage when I arrived. The service in the restaurant and on the beach was awesome.
Location
10.0
Being right on the beach in Tulum was a dream come true, with the soothing sound of the ocean and a quiet atmosphere. It's a perfect location for beach enthusiasts.
Dining
8.0
The dining experience included delicious local products, but more variety could enhance the experience further.
Facilities
9.0
The facilities are well-appointed and cater to all needs for a relaxing stay.
Brian
United States,
January
2024
8.4/10
The hotel provided me with a wonderful stay; the room had a nice view, the service was exceptional, the beachfront location was unbeatable, the dining experience was delightful with included treats. However, the facilities were a bit limited and the room price could be more competitive.
Rooms
8.0
My room had a nice view that made the stay even more enjoyable.
Service
9.0
The service was exceptional; from being greeted warmly to helpful recommendations and assistance.
Location
10.0
The hotel's beachfront location in Tulum was absolutely stunning.
Dining
8.0
I loved the dining experience; the included homemade sweets were a delightful touch.
Facilities
7.0
The facilities were a bit limited, but overall sufficient for my stay.
beachfront location
limited facilities
Melvin
United States,
December
2023
9.0/10
I absolutely loved my stay at this hotel! The stunning beachfront location and the welcoming staff were the highlights. However, the dining choices were a bit limited. The clean rooms and top-notch service made my experience truly memorable.
Rooms
9.0
My room had a breathtaking garden view, just spectacular.
Service
9.0
The staff greeted me warmly, gave me helpful tips, and even had a porter assist with my luggage. Fantastic service!
Location
10.0
Being right on the beach in Tulum was a dream come true. The perfect spot for a relaxing getaway.
Dining
8.0
The included dining options were delicious with a nice selection of snacks.
Facilities
9.0
The hotel facilities were great, offering everything I needed for a comfortable stay.